Privacy

Effective date: November 17, 2014  (See prior versions of the privacy policy here)

IMPORTANT! If you are not of legal age to form a binding contract (in many places, this is 18 years old), then you must get your parent or guardian to read these terms and agree to them for you, before you use any Memoreze mobile app or website or provide any information to us. Please review this Privacy Policy and Terms of Service with your parent or guardian so that you both understand how Memoreze works and what restrictions apply to your use of our websites, mobile apps and other services. Remember, always get an adult’s permission before going online.

At Memoreze LLC (“Memoreze”, “we”, “us”, “our”), we value your privacy. By using our website, as well as the Memoreze Yearbooks & Memory Books mobile app (“App(s)”) available via the Apple App Store and/or the Android Marketplace (collectively “Services”), you acknowledge that you (or your parent or guardian, if you are not of legal age to enter a binding contract (in many jurisdictions, this age is 18 years)) accept the practices and policies outlined in this Privacy Policy and in our Terms of Service.

Please note that the Services may contain links to other sites or apps. We are not responsible for the privacy policies and/or practices on other sites (but you should read all third parties’ privacy policies to ensure you understand them). This Privacy Policy only governs information collected by us on the Services.

CHILDREN’S INFORMATION

If you are not of legal age to form a binding contract (in many jurisdictions, this age is 18), you may only use the Services and disclose information to us with your parent’s or guardian’s express consent. Review this Privacy Policy with your parent or guardian and make sure you understand it.

Certain activities on our sites and application allow children to create or manipulate content and save it.

If we learn we have collected personal information from a student under 13 without parental or guardian consent, we will delete that information as quickly as possible. If you believe that a student under 13 may have provided us personal information in violation of this paragraph, please contact us at info@memoreze.net.

 

WHAT INFORMATION DOES THE MEMOREZE YEARBOOKS & MEMORY BOOKS MOBILE APP COLLECT? 

We collect personal and activity data, which may be linked.

We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

When you download our App(s), we automatically collect information such as information on the type of device, name and version of the operating system, name and version of the application, user type, the numerical mobile device user ID, as well as actions performed by the user in accessing the App(s). However, we do not ask you for, access or track any geographic-location-based information from your mobile device (i.e., any information regarding where your mobile device is located on the globe at a particular time) at any time while downloading or using our Apps. For clarity, this does not prevent us from knowing what school or other organization you are affiliated with.

We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. Such information will be used to provide you with products and/or Services you have requested. With your permission, we may also access other personal information on your device, such as your camera roll or other photos and/or videos, phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

In order for you to use our App(s), a school or other organization that you are/were part of, needs to have authorized us to provide you with access to the App(s). This naturally means that we will have information that you are a part of that school or organization. The school or other organization will have also provided us with some information about you, including your photo and your name. Other information, such as your grade, name of your teacher, clubs that you are a part of, and so on, may also be provided to us by the school or other organization. We may additionally obtain information from you, such as the clubs you are a part of, your interests, and so on.

We do not collect registration information from you. Rather, we provide you with a unique id associated with your school or organization, as well as a unique id associated with you, and you will use these ids in conjunction to create your account.

On occasion, we may collect transaction information from you when you request information or purchase a product from any of our Services, including your postal address, telephone number and payment information.

We may collect information you provide in public forums on our sites and applications, as well as information (such as signatures, comments, likes, etc.) sent either one-to-one or within a limited group.

We may collect information you provide to us when you use our sites and applications, our applications on third-party sites or platforms such as social networking sites, or link your profile on a third-party site or platform using your login information. Please note that when you provide information to us on a third-party site or platform (for example, via our applications), the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this privacy policy, while the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications.

 

WHY IS INFORMATION COLLECTED?

Personal information you provide us is for such purposes as personalizing content and experiences on our sites and applications, responding to your requests for certain information and services, customizing your experience, communicating with you about the Services, and detecting, investigating and preventing activities that may violate our policies or be illegal.

 

WHAT DOES MEMOREZE DO WITH THE INFORMATION?

Special situations may require disclosure of information to third parties
To operate the Service, we also may make identifiable and anonymous information available to third parties in limited circumstances such as: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

In certain situations, businesses or third party websites we’re affiliated with may offer or sell items or provide services to you through the Services (either alone or jointly with us), including publisher software and publishing Companies. We may, for example, work jointly with other businesses to offer or sell products or provide services, or we may work with third party websites to enhance your online experience. These transactions or services may or may not be commercial in nature. We will share your that business only to the extent that it is related to such transaction or service; for example, we may share your school affiliation and location with a publishing company to allow such publishing company to print a yearbook or memory book. Such services may include the ability for you to automatically transmit information you input on the Services to your profile or account on a third party website, or to automatically transmit information you input on a third party website to your Services profile. We have no control over the policies and practices of third party websites (or providers of Publisher Software) as to privacy or anything else, so please review all third party websites’ policies before disclosing any Personal Information or Children’s Information or other content on the Services or on any third party website (via the automatic transmissions discussed above or otherwise).

We may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include sending email, analyzing data, processing payment, and providing user services. Unless we tell you differently, such agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us.

We may work with analytics companies to help us understand how the App is being used, such as the frequency and duration of usage.

Some of your Personal Information, including, without limitation, your name, photograph, and school affiliation, will be displayed to other users to facilitate user interaction within the Services. The only users who may view your Personal Information are those who belong to your school/organization user group. Your name may be displayed to other users when you upload images or videos or send messages through the Services and other users can contact you through messages and comments.

Communication About the Services or in Response to User Requests

As part of the Services, you may receive from us email or other types of communication relating to your use of the Services or your user profile.

Push Notifications

If you use the Mobile Application, we may send push notifications to your mobile device in order to make you aware of certain activities that may occur within your account, such as when someone has entered a requested a signature from you, or when someone has signed your yearbook or memory book. You may opt-out of receiving these types of communications by turning them off at the device level.

We don’t share your personal information with marketers

We generally do not share personally identifiable information (such as name, address, email or phone) with other companies for marketing purposes.

No ad companies collect data through our service

We do not allow advertising companies to collect data through our service for ad targeting.

 

YOUR CHOICES AND CONTROLS

You can request to see or delete your personal data

You can sign into your account to see or delete any personally identifiable information we have stored, such as your name, address, email or phone number. You can also contact us by email to request to see or delete this information.

We keep personal data until you delete it

In general, we remove personally identifiable information (such as your name, address, email or phone number) and other preferences associated with your account promptly after you delete your account. We may retain other data indefinitely. We also may retain and use your information as we deem it necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements.

Please note that some unrevised information may remain in our records after revision of such information or deletion of your account, or in cached and archived pages. Some information may remain viewable elsewhere to the extent that it was copied or stored by other users. We may use any aggregated data derived from or incorporating your Personal Information after you delete your information, but not in a manner that would identify you personally.

 

UPDATES TO THE PRIVACY POLICY
This privacy policy was last updated on November 17, 2014. Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send a notice to you by email, push notification or text.

 

PROTECTION OF PERSONAL INFORMATION

We take reasonable administrative, physical and electronic measures designed to safeguard and protect your information from unauthorized access or disclosure. This includes utilizing Secure Sockets Layer (SSL) software, which encrypts the personal information you input, and storing your information in encrypted form behind a firewall designed to block access from outside our network. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect may be stored or processed on computers located in any country where we do business.

 

QUESTIONS?

You can email us at info@memoreze.net, call us at (408) 214-0505, or mail us 19546 Northampton Drive, Saratoga, CA 95070.